$49.1K CLAIMED LOSSES
3 TOTAL REVIEWS
3.2K PAGE VIEWS
Jan Brown is a slug
Used product before for someone else. Had fire in my house, sent them check from insurance company, only owed shipping cost. by the time I received permit from brookhaven. called to have delivered and number was disconnected in Florida warehouse. Called Jan Brown he said he had my file, but not the kit I paid for. I was told it was a francise and he felt bad but couldn't help me. I'm out 37,000. for kit not to mention the 6600.00 for stamp plans then an additional 3300. for changes to those plans. Still live in basically half a house, because that is all the money we could scrape together. The part of our house that the kit was suppose to finish is still the same. I have tried to send emails for several years now and no answer. I have even pleaded to receive at least half what is owed us in material. Jan Brown refuses to reply. His company is the worst. I wish I had the funds togo after him and his company for what they have done to my family.
Mastic Beach, New York
Reason of review
Poor customer service
Deliver product or service ordered
ValuBuild and Jan Brown ripped me off
I contacted Jan Brown ValuBuild last year to do a project for me. Long story short, they can't deliver on any of their empty promises. The place is run by one guy who tells you whatever you want to hear. There seems to be an excuse every step of the way, and it is never his fault. It's allways someone else who is at fault. He really does not know what he is doing, and needs to go back to selling snake oil. He kept asking and demanding money deposits for no results. It was all about paying his bills, and not getting you your home. I wasted so much time and money with ValuBuild, please don't do the same. There are too many other professional people out there to use.
Valubuild Rip Off
Valubuild in Delray Beach Florida took approximately $15,000 from me for the purchase of building materials. They claim to be a manufacturer of structural insulated panels. These panels are used in place of conventional framing to build energy efficient homes. I worked with their drafting department for about three months on my particular design. A price was determined and I signed the contract for that price and forwarded $2,000 down payment. They later requested another $3,200 for "heavy engineering". In accordance with the contract, $10,500 was disbursed from my construction loan in order to ship the materials. Then to my horror they informed me the price increased by approximately $17,000 !!! Please note that they informed me of this substantial price increase after they gashed me for $15000. So far all I have for the $15,000 Valubuild received from me is a set of plans, a manual, and *** in my pocket I couldn't afford. Four years later all I received is a set of drawings and a manual. I ended up using a local company, Thermal Foam. They gave me great support as well as an excellent product. One lesson in this is to have an attorney you can trust involved in any transaction where there is substantial money involved. Unfortunately for me, my attorney was either incompetent or just didn't care.
Buffalo, New York
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